Contact Candy AI Live
You can reach Candy AI Live by email at contact@candyailive.com. We can correct this website, but we cannot see or change anything in a Candy AI account. For accounts, billing and refunds, write to Candy AI’s own support team.
Checked: 13 November 2026
What we can help with
- Corrections: a price, limit or feature on this site that no longer matches Candy AI.
- Questions about how the guide was put together and which sources it uses.
- Privacy or legal requests about this website.
It helps if you name the part you mean, for example the voice call troubleshooting steps or the Candy AI plan prices.
What we cannot help with
This site has no access to Candy AI accounts, chats, tokens, subscriptions or payments, so we cannot reset a login, cancel a plan or issue a refund. Those requests go to Candy AI, which is operated by EverAI Limited:
- Candy AI support email: support@candymail.ai
- Cancelling a plan and the refund conditions are summarised in our guide.
- Login trouble: Candy AI’s help center suggests clearing cache and cookies, using Forgot Password on the Candy AI login page and checking spam, trying another browser or device, checking for typos and updating the browser.
How we handle your email
Your message arrives in an ordinary mailbox. We use your address only to reply, and you can ask us to delete the exchange. The privacy policy explains the rest, and the terms of use set out the conditions for using this site.
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